Thursday, June 19, 2014

Chronic Complainers - An Adequate Representation Of The Neighborhood?

Every neighborhood has one. A chronic complainer.

It can be very tempting to ignore a complainer as they eventually become irritating and it's human nature at that point to withdraw from an irritant.  But believe me, you ignore complainers at your own peril. That's because complainers really are suffering. They're not suffering from the superficial stuff about which they're whining. They're deeply deeply wretched human beings who, when ignored, will feel driven to clamor even more for attention, because they're feeling misunderstood.

People who complain a lot generally are not the kind of self-starting, take-care-of-business, solve-the-problem-pronto people with whom we want to work. Expecting them to be that would be an exercise in futility. It's best to appreciate them for what they do well, and know that they won't ever be a truly supportive team player.

Unfortunately I am incapable of doing so. When I get nasty abusive voicemails on my phone about my tenants or properties, I most often block the caller from contacting me. Next time they call they hear the "do, dooo, dooo, this number you have called is not in service" message from Google Voice.
I prefer to talk to people in an educated positive manor as that is what motivates me to work together for a good solution.

Know also that chronic complainers can bring down the atmosphere in an entire neighborhood. The negative atmosphere leads to blight as it leads to people keeping their property at a substandard level and not caring about what happens in the surrounding area. It's very important for neighborhoods to understand that this type of negative behavior creates an undesirable outcome and neighborhoods should consider stifling the complainers who are speaking on behalf of their organization and replacing them with positive proactive speakers who understand how to move a neighborhood forward.

A quick background on myself. I served a 3 year term on Roanoke Neighborhood Advocates because I do have a passion for owning properties in up and coming neighborhoods as that leads to high sales prices in the end game. I buy in neighborhoods that have made that first turn that I can see positive progress in the future.

I specialize in boarded up houses. I like to make the most radical difference to a neighborhood that I can bringing a F grade property up to a B. I don't take a property to an A flip grade. That's not my forte and there is no economic advantage of doing so until the neighborhood has taken a full swing which takes years. At that point it makes since to fix a property up to flip quality to sell it and buy 4 more in the next up and coming neighborhood.

My B quality property is far and above most owner occupied property in the neighborhoods that I buy in until the point where they have finished the final turn into a grade A neighborhood. The Mountain View Neighborhood is still a ways off from being a B grade neighborhood.

All of my properties have a valid rental exemption certificate as they are kept in good working order. They also pass Section 8 inspections and insurance inspections. All properties are "fully in compliance" with the law. Landlords have very rigid requirements in Virginia that owner occupied property is not subject to. All of my properties are well "above minimum standards."

I'm posting a voicemail that I received from one of these fringe complainers that got blocked from calling my phone due to an inability to speak to me in a professional manor.

A few points to make:

1. A boyfriend, not husband, of a tenant of mine that was drinking and hit his girlfriend. He is not on my lease and the female tenant let him come over. After he hit his girlfriend which was in front of another one of my tenants, he refused to let either of them leave the house because he didn't want them to call the cops on him. Yes, stupid guy. His charges were abduct by force / intimidation. The complainer has all of the details wrong saying the "White" girl was locked in a closet. What's up with the "White" thing anyway, is he racist? What does the color matter for? Is there a reason for that bit of information? The "white" girl was drinking with both of them as they are friends.

2. The female tenant on the lease had a background check from us, as all tenants do. And she is fine. I have not "chosen" to make the neighborhood suffer as the caller says.

3. Those tenants are not new to the neighborhood, they have been living in another house over there for years.

4. I support all neighborhoods and never "try" in any way to harm them by moving in people I don't completely think are good for the neighborhood.

5. Does this ******* think I live in South Roanoke or something? I also live in a bad neighborhood. As a matter of fact mine is much worse. I live behind the rescue mission. The caller states that I would never allow this to happen in my neighborhood. As a matter of fact, the house right next door to me just got shut down as it was found to be a crystal meth lab and the police were at it every day for months. The landlord that owns it is one of our members. No way would I think that he was TRYING to ruin my neighborhood. It's not easy to get these losers out once you have found that they turned a new page to crime.

6. I WILL NOT be evicting the female tenant from the house. She was the victim of a crime. She WILL NOT be going anywhere. Complainer is trying to get me to break the law. Maybe he will read up a little regarding the rights of a victim in a domestic violence situation and what a landlord can and can't do. Corbin, I'm calling you out right now. I WILL NOT break the law for you. She is a victim not a criminal.  I DEMAND that you go back in your hole...

7. Listen to his tone and choice of words. It starts out good and gets really nasty as it goes on. I'll bet he didn't know that my voicemails are public information. The house in the picture is my supposed substandard housing that he can't get rented. Don't bother anymore man. I've been told that you are known for stealing deposit money anyway.

Corbin Prydwen - VP representative of the Mountain View Neighborhood Association: Let me make myself clear. I do not think the rest of this neighborhood association (Other than the Jim guy who works at Lowes) backs Corbin in his unprofessional attitude. I know many of them and they are good people. Corbin just became the VP and is now drunk with power. Guess what buddy? I could care less what you are!


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